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Legal

Privacy Policy

We take our user's and customers privacy very seriously. The following applies to this website and our Cloud services, please ensure you fully understand the policy before using our products or services.

This Privacy Policy discloses the privacy practices for this website and various related services (together referred to as the “Site”). We are committed to protecting your privacy online and to conducting ourselves transparently. Accordingly, please read the information below to learn the following regarding your use of this Site, the information we collect from you and how we use that information:

You acknowledge that this Privacy Policy is part of our Site Terms and Conditions, and by accessing or using our Site, you agree to be bound by all of its terms and conditions. If you do not agree to these terms, please do not access or use this Site.

We reserve the right to change this Privacy Policy at any time. Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to issuing an email to the email address listed by registered users or posting the revised policy on this page. You acknowledge and agree that it is your responsibility to maintain a valid email address as a registered user of the Site, review this Site and this policy periodically and to be aware of any modifications. Your continued use of the Site after such modifications will constitute your: (a) acknowledgment of the modified policy; and (b) agreement to abide and be bound by the modified policy.

1. What information do we collect from you?
In order to better provide you with our services, we collect two types of information about our users: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using our Site.

Personally Identifiable Information: This refers to information that lets us know the specifics of who you are, such as (without limitation) your name, email address and payment information. For example, when you engage in certain activities on this Site, such as registering for an account on the Site to subscribe for Database Instances, we will ask you to provide certain personally identifiable information.

Non-Personally Identifiable Information: This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you visit on our Site in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. This information may include, for example (and without limitation), the Site’s Uniform Resource Locator (“URL”) that you just came from, which URL you go to next, what browser you are using, and your Internet Protocol (“IP”) address.

2. Where do we collect information from you and how do we use it?
We do not collect any Personally Identifiable Information about you unless you voluntarily provide it to us. You provide certain Personally Identifiable Information to us when you register for an account.

In addition, we may also collect, or our third party ad server and/or content server may collect, certain Non-Personally Identifiable Information. We use your IP address to diagnose problems with our servers, software, to administer our Site and to gather demographic information.

We may use Personally Identifiable Information to deliver information to you and to contact you regarding administrative notices, such as account status and billing.

3. With whom do we share your information?
We do not sell, trade, or rent your Personally Identifiable Information to others. We may utilize the services of third parties and provide some of our services through contractual arrangements with affiliates, services providers, partners and other third parties, and to facilitate such arrangements we reserve the right to share with such third parties Personally Identifiable Information, provided that such third party agree to not share the information. We and our service providers and partners use your Personally Identifiable Information to operate our Sites and to deliver products and services.

Occasionally we may be required by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. We will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.

We may also provide Non-Personally Identifiable Information about our customers’ traffic patterns, and related Site information to third party advertisers, but these statistics do not include Personally Identifiable Information.

4. Changes to Personally Identifiable Information?
We encourage you to promptly update your Personally Identifiable Information (especially your email address) if it changes.

5. What are your choices regarding collection, use, and distribution of your information?
We may, from time to time, send you email regarding updates to our website and services or about the services of affiliates or marketing/advertising partners. You may unsubscribe from receiving promotional communications by clicking the “Unsubscribe” link in such email communication.

6. What security precautions are in place to protect against the loss, misuse, or alteration of your information?
At our Site you can be assured that your Personally Identifiable Information is secure, consistent with current industry standards. The importance of security for all Personally Identifiable Information associated with our users is of utmost concern to us. Your Personally Identifiable Information is protected in several ways. Access by you to your Personally Identifiable Information is available through a password and unique user ID selected by you. This password is encrypted. We recommend that you do not divulge your password to anyone. In addition, your Personally Identifiable Information resides on a secure server that only selected personnel and contractors have access to via password. We encrypt your Personally Identifiable Information and thereby prevent unauthorized parties from viewing such information when it is transmitted to us.

We utilize data storage provided by reputable third parties, and all data included under your subscribed Instances will be stored by such third parties and will constitute Personally Identifiable Information for purposes of this Privacy Policy.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personally Identifiable Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; and (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

7. Do we use “cookies”?
When you use our Site we may store cookies on your computer in order to facilitate and customize your use of our site. A cookie is a small data text file, which a website stores on your computer’s hard drive (if your Web browser permits) that can later be retrieved to identify you to us. The cookies make your use of the Site easier, make the Site run more smoothly and help us to maintain a secure site. You are always free to decline our cookies if your browser permits, but some parts of our Site may not work properly in that case.

8. What should you know about privacy policies and data collection at any third party sites accessible from our Site?
Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. Other sites accessible through our Site, if any, have their own privacy policies and data collection, use and disclosure practices. Please consult each site’s privacy policy.

9. What else should you know about your privacy online?
If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us by sending an email to info@directus.io.

This Privacy Policy is effective as of March 28th, 2016