Frequently Asked Questions
Answers to common Directus questions.
You've got questions, and we've got answers. Browse the most common things we're asked below, or feel free to reach out to our sales team above.
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Do you have a free tier or trial?
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Yes, each Directus Cloud Team includes a 14-day free trial for their first project. If you'd like an extended trial or guided tour, reach out to our sales team using the form above.
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Do I need a credit card to sign up?
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No, you do not need to enter a credit card to sign up for a Directus Cloud account. However you will need a payment method on file before creating any Cloud projects, even if you have enough credit to cover the first billing period. This is used to cover any overages you might incur above the base cost.
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Can I hire you for consulting or custom development?
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Of course! Our talented team of designers and engineers are available for consulting, creative work, and custom development.
Contact our sales team to discuss.
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Do you offer support for self-hosted projects?
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Our core team does not offer any free support for self-hosted installations. However, you can always get help within our
community support channel, or you can
contact us to learn more about our premium support retainers.
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How much does an Enterprise Cloud project cost?
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Enterprise pricing is tailored to each project's specific requirements. Please
contact us for more information.
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Do you offer discounts to non-profits or open-source projects?
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We hope to provide discounts to these amazing organizations soon, but as an open-source project ourselves, currently we can't subsidize this infrastructure overhead.
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Can you provide my company with a demo?
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Do my custom extensions need to be GPLv3?
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Nope! Only the core codebase (and forks of that code) are covered under the license. Any custom extensions you write outside of that core codebase can be any license you choose.
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Is Directus GDPR compliant?
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Yes! Directus doesn't track any personal data whatsoever. Data in your project is fully private by default, and is never shared with third-party services.