The following terms apply to our Standard and Enterprise Cloud services. Please read carefully and ensure you agree before using our services.
This Fair Usage Policy is a key part of the agreement between you and Monospace Inc (the managing entity of Directus), which regulates your use of the Directus Cloud services. If you do not agree with this Fair Usage Policy, do not use any of the Directus Cloud services. The limits outlined below apply only to current plans. If the limits within your Enterprise Cloud Service Agreement differ from those below, the Service Agreement supersedes.
Standard Cloud projects are subject to the following technical limits:
|Standard Cloud Metric||Max|
|Total Database Size||5GB|
|Total Asset Storage||100GB|
|Bandwidth Usage / month||100GB|
|Requests / month||1,000,000|
|Relational Depth / request||4|
|Items Read / request||100|
|Payload size / request||5MB|
|Image Size in Transformations||6000px x 6000px|
|Upload File Size||50MB|
|Simultaneous Upload Transformations||5|
To ensure the best possible experience for all Cloud customers, we enforce technical limits. If your usage exceeds the following technical limits, we reserve the right to take corrective action, including but not limited to the throttling of API requests or suspending/terminating your account. If you do not agree with the technical limitations described below then do not use any of the Directus Cloud services.
|Teams||30 per account|
|Projects||100 per team|
|Project Creation||10 per hour|
|Value||50,000 characters per field|
At this time, we do not offer refunds for accidental project creations or abandoned projects, even when those instances may have remained empty or idle. Regardless of usage, each Cloud project reserves its own hardware, and therefore incurs infrastructure costs upon creation. For this reason, please create projects judiciously, and continue to closely monitor your projects over time. Our Cloud Dashboard offers a "Billing Contact" feature to ensure your team is made aware of any monthly charges.
Keep in mind that projects can be destroyed at any time via the Cloud Dashboard.