Project Overview
Untile was originally approached with an idea of what was intended thought through already, which is always, in and of itself, a challenge.
We didn’t have the ability to propose something we felt fell within our wheelhouse of knowledge and had to, in fact, figure out how to meet fully fledged expectations. This was made even more complicated by the fact that there was nothing on the market in any way similar to what i-charging wanted.
This amounted to a fully ecosystem of apps that would work in tandem to ease a very specific action: charge an electric vehicle in a simple and intuitive way.
None of this was possible with the solutions currently available on the market
We developed a full ecosystem of apps that can operate amongst themselves, including the charging station interface, the mobile app, and the maintenance app.
The customer has given us some valuable feedback, particularly regarding the creation of the UI, which they thought was very much to their liking, and the workshops themselves, which allowed their team to deconstruct their whole process and figure out better solutions than the ones they had in mind.
Our team learned quite a bit about the technology involved in charging these vehicles, which was a deeply enriching experience. This is not all we learned, however. By analyzing the entire process from the user’s point of view, we have grown our knowledge about these patterns and changed some preconceived notions about patterns and the linear processes that underlie these behaviors.